If I asked you to identify somebody in your team whom you’d prefer not to have working in your company, would a name or names come to mind?
Let’s focus on your salespeople. Do all have good attitudes? Do they contribute to the company? Are they supportive of you and fellow team members? Do they work hard? Do they have good client reviews?
Tolerate a bad attitude and behaviour and you validate them. Culture goes out the window and toxicity takes its place. Continue reading Held To Ransom