Attitude or Bust

attitude“The Winner’s Edge is all in the attitude! Not aptitude—attitude is the criterion for success. But you can’t buy an attitude for a million dollars. Attitudes are not for sale.”

The Winner’s Edge: How to Develop the Critical Attitude for Success
by Dr Denis Waitley

If you want to build a profitable and dynamic business, every member of the team must have the right attitude. This begins with the leader, but must include the entire team. Literally, it’s attitude or bust. Allow poor attitudes to rule your company and it can send you broke.

Author of Winning the War for Talent, Mandy Johnson, says, “When would you hire someone with a bad attitude? The answer is, never!

Attitude is a daily requirement, not just an essential for securing a position with the company. If leaders don’t check bad attitudes the moment they are detected, the leader endorses the bad behaviour and sets the stage for it to become the norm.

Even people with good attitudes can change over time. This can be common among property managers and salespeople who comprise the front line team. Stress, rejection or angry clients can wear people down. If front line team members aren’t being encouraged by the leader and counselled when necessary, attitude can suffer. The result can be negativity, subversion, reluctance to do difficult tasks, reluctance to prospect, and at worst, mutiny.

People with the right attitude get things done.

They are happy to attend training, set goals, focus and work hard. They also look after their clients. To them, they are in real estate for the long haul. It is a career at which they want to excel. How much easier is it to lead a team with people like this?

I mentioned that the right attitude begins with the leader. ‘Can do’ people have ‘can do’ leaders. It is the leader who determines the company’s culture. It is the leader who sets the standards. And it is the leader who refuses to compromise on the culture and standards and who ensures that everybody on the team also adheres to the culture and standards.

Deterioration in attitude.

Sometimes this resolve can be tested. High performers can suffer a deterioration in attitude. Sometimes they ‘believe their own press’ and come to think that they are so good that they can do what they like. Often they set bad examples for the newer team members and if this behaviour is allowed to go unchecked, it won’t be long before this person becomes the surrogate team leader.

It doesn’t matter who they are or the amount of business they write. Everybody on the team must bring a good attitude to work, everybody must meet the standards. Or they must leave.

I realise that it can be hard to terminate somebody who writes healthy figures, but who has a bad attitude. But ask yourself, “Do I really want to hand over the leadership of my team to this person?” Do nothing and that is exactly what you are doing.

To start developing positive attitudes for effective performance and agency profitability, you can purchase Why Winners Win at www.whywinnerswin.com.au .

Attitude or bust: attitude is the key to a great profitable real estate agency and to a great life.

Gary Pittard
Recent Articles

How To Enjoy Your Work

Sales can be a tough career. We face rejection daily, doing most of our presenting in unfamiliar territory. We know that we are only as good as ou...

Less Selling, More Leading

Multi-tasking is a myth. While performing two straightforward chores at the same time is easy - you can stir the custard while talking on the...

What is a Result

The best leaders Pittard works with NEVER allow their offices to close unless their agencies have at least one real result for the day. But what i...

There's More To a Good Sale Than Just Closing

Everybody wants to be a better closer. Of all the skills salespeople say they want to improve, it's closing. But there is more to a GOOD sale than...

No Bad Days

In this short sales session real estate agency profit consultant, Gary Pittard, says that, for most salespeople, a typical month is a string of ba...

Get Rich Quick Is Not a Plan

Many people who open real estate agencies expect it to be easier than it eventually turns out to be. Many suffer from theField of Dreamsthi...

Eleven Attributes of Leadership

Whether you run an agency and have a team to lead, or you are a salesperson with clients to lead, you are a leader. And let's not forget that we m...

Relentless

Relentless - I like that word. It means "unceasingly intense". I also like the word Persistent

TTP That's Our Job

Despite all the automation available to today's salespeople, how could anybody think that removing a reason for salespeople and Property Managers ...

Is Excellence Compulsory In Your Agency?


As leaders, we should be the ones setting the standards in our businesses. One standard that should be compulsory is Excellence

The Leader As Coach

Salespeople need far more coaching than typical salespeople receive. In this short leadership session, real estate agency profit consultant, Gary ...

The Enemy of Success

There can be many barriers to success, but one of the greatest challenges for some people is perfectionism. Perfectionism is the enemy of succe...

Want to reach your profit potential? Contact us now.

Pittard


Suite 71, Level 4
330 Wattle Street

Ultimo NSW 2007
Australia


Mailing Address
PO Box 2045
Strawberry Hills NSW 2012


: (02) 8217 8500
Fax: (02) 9281 4198
AUS Free call: 1800 663 600
NZ Free call: 0800 448 065
International: +61 2 8217 8500

: info@pittard.com.au

Contact Us