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Leadership’s Most Ignored Tool

One on one
The most effective tool leaders have at their disposal is also the most ignored.

What happened to talking with our team members, one-on-one, over coffee? I think we’ve become so busy that we no longer allow time to do this most important leadership function, but do we really save time by neglecting our one-on-ones?

There is an old leadership saying:

Loyalty is most often won in private.

If you believe this, you understand why taking the time to sit down with a team member and ask “How are you?” is so important. It is so important that if you fail to do it regularly (at least once a week), and with all team members – right through to the receptionist – I guarantee that you will spend much more time hiring new people than you will

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Pittard


Suite 71, Level 4
330 Wattle Street

Ultimo NSW 2007
Australia


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PO Box 2045
Strawberry Hills NSW 2012


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