So What, Now What?

what_now

I recently viewed a Ted Talk presented by Linda Cliatt-Wayman – How To Fix a Broken School. It packed many valuable leadership lessons into twenty short minutes.

Ms. Cliatt-Wayman turned around three schools that had been labeled “low-performing and persistently dangerous.”

She originally planned to lay down the law but soon realised her challenge was far more complex. Leadership was desperately needed, but not just strong leadership – understanding, compassion and respect were also required.

One lesson that stood out to me was her saying, “So what – NOW WHAT?”

When confronted with a challenge, Linda Cliatt-Wayman would proclaim “So what – now what?” I get the feeling that she didn’t whisper this either – I think message was delivered loud and clear!

Four simple words sum up the essence of problem solving:

  1. Acknowledge the reality – analyse the problem, determine the true picture
  2. Move to a solution

No wallowing, no blame, just see what the problem is and then get on with solving it.

Shorthand phrases like this cut to the heart of any challenge. It sure beats what many leaders do – they spend time going over the problem, talking it round and round, blaming and making people feel bad, without coming up with a solution.

The longer you spend in the problem, the longer it takes you and your team to solve it, and the more time you waste. Morale suffers. A positive team becomes negative.

The challenge wins.

You’ve got a problem – so what?

Now what are you going to do about it?

Recent Articles

Profit Systems

In the eighties, management expert Michael Gerber coined a phrase that became popular across the world: "Work on your business, not in you...

Whose Bright Idea Is This?

It is no secret that far too many business people, salespeople and leaders, hold training in low regard. In this short leadership session, real es...

Why You?

Salespeople spend a lot of time trying to convince sellers how good they are. They talk about the advertising they do, the awards they've won, the res...

Smart Goals Aren't Enough

If you have received even a modicum of real estate training, you know about SMART Goals: specific, measurable, achievable, realistic, and achievab...

When Salespeople Won't Do the Actions

In my work as a real estate agency profit consultant, I have heard all the excuses. It's twenty years since I heard a new one. The com...

Break Even Early

"If you want to boost your real estate agency's profit, put more focus on your agency's Break Even Point", says real estate agency profit consulta...

Studying in the 21st Century

Any person who wants to succeed in their career must study their craft. Self-improvement isn't a luxury. Winners realise that every dollar they inv...

How To Enjoy Your Work

Sales can be a tough career. We face rejection daily, doing most of our presenting in unfamiliar territory. We know that we are only as good as ou...

Less Selling, More Leading

Multi-tasking is a myth. While performing two straightforward chores at the same time is easy - you can stir the custard while talking on the...

What is a Result

The best leaders Pittard works with NEVER allow their offices to close unless their agencies have at least one real result for the day. But what i...

There's More To a Good Sale Than Just Closing

Everybody wants to be a better closer. Of all the skills salespeople say they want to improve, it's closing. But there is more to a GOOD sale than...

No Bad Days

In this short sales session real estate agency profit consultant, Gary Pittard, says that, for most salespeople, a typical month is a string of ba...

Want to reach your profit potential? Contact us now.

Pittard


Suite 71, Level 4
330 Wattle Street

Ultimo NSW 2007
Australia


Mailing Address
PO Box 2045
Strawberry Hills NSW 2012


: (02) 8217 8500
Fax: (02) 9281 4198
AUS Free call: 1800 663 600
NZ Free call: 0800 448 065
International: +61 2 8217 8500

: info@pittard.com.au

Contact Us